Academy Membership by Marni Melrose

Academy Membership

We work with companies at all stages from startup to scale. Most of our clients stay with us for years. 

Use the Academy to learn when you are first starting out, move on to getting some direction when you have grown a little more or some hand holding when you are ready, then onto access to our team to really take it up a notch.

Learn how to use the FreshWorks suite of products and ManyChat to build a data driven company that provides outstanding customer experience. 

The Three Pillars of Data Driven Growth

Infrastructure

Learn how to put the right infrastructure in place with ManyChat and FreshWorks to provide a good experience for you customers and the ability for your business to scale. 

  • Build a true 360 master customer database
  • Learn how to aggregate data from multiple sources 
  • Learn to not create silos in your business that hinder the flow of critical customer data and employee collaboration
  • Learn other tools to use for easy performance reporting, dashboards and visualization. 

Strategy

Learn how to avoid the risks of traditional business and marketing decisions by taking a systematic approach to retrieving data on real-time or near-realtime that allows you to focus on real impact based on customer behavior.

  • Learn how to use weekly sprints to move your company forward. 

Continuous Improvement

Learn a system that will make you a data driven company. 

  • Audience
  • Value
  • Usability
  • CRO
  • Stickiness
  • Personalization
  • Assets
  • Promoters

Testimonials

Marni is an excellent teacher! I love how she goes step-by-step through the setup process - and how she explains WHY that decision is important. She's clear. Not too fast. Not too slow. The information is broken into bite sized chunks so you can stop when you need to. I've been watching the video, implementing, then watching the next video. Works like a charm! Saved me a ton of headaches. And I appreciate how affordable it is. Thank you Marni!
Adrianne M
Thank you Marni! You did a great job at going through each of the steps in an easy to follow along way. I was able to finish each video and then do the steps necessary to complete that portion of the process. Thanks for putting this together! It made things so much easier!!
Amy
I find your site to be value-packed. There is a lot of detail offered - particularly in your courses. I have learned a few leveraged lessons that have helped me a lot in advancing my business. thanks.
David
Marni is intelligent, patient and willing to just get in and help you out. Her knowledge is immense and she is open in transferring her best in class on-line methodology to you in a practical way. Many people talk it but few deliver like Marni does. I highly recommend her.
Paul H.
I recently completed the Learn Podio Basics in the Free Lessons section on the site and it was great! The videos are short, to the point, and help you understand the very basics of using Podio to work smarter, faster, and not harder. Each video is thorough, taking a look inside an actual Podio account. The fact that they are separated into short videos is great, because it gives you the opportunity to watch, then try some things out, and go back and re-watch if you get confused while doing it yourself. 
Candace W.

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Insider's Club

Free
I go to a lot of conferences throughout the year. If you want to keep your ear to the ground, on the following this is the place to be. 

  • CX - Customer Experience 
  • AI
  • FreshWorks
  • ManyChat
Get access

MacAngel Academy

$49.95 / month
The MacAngel Academy gives you access to all of the Academy courses and 1 live Webinar each month, as well as the recording of the live webinars. 
Includes access to 1 product:
Get access

MircoCXO

$499 / month
$5,750 / year (save 4%)
Micro gives you 2 hours per month with Marni in addition to the Academy

BONUS: Access to our proprietary blend of tools that will help you turn your business into a data driven enterprise.
Includes access to 2 products:
Get access

SeedCXO

$875 / month
$10,000 / year (save 5%)
Seed gives you 5 hours per month with Marni in addition to the Academy

BONUS: Access to our proprietary blend of tools that will help you turn your business into a data driven enterprise.
Includes access to 2 products:
Get access

Growth CIO/CXO

$2,995 / month
$34,000 / year (save 5%)
Growth gives you 18 hours of access to Marni and the entire GrowthSwell team, in addition to the Academy

BONUS: Access to our proprietary blend of tools that will help you turn your business into a data driven enterprise.

Optional Advertising: Google and Facebook advertising at 15% of ad spend.
Includes access to 2 products:
Get access

Voyager CIO/CXO

$5,500 / month
$62,700 / year (save 5%)
Voyager gives you 34 hours of access to Marni and the entire GrowthSwell team, in addition to the Academy

BONUS: Access to our proprietary blend of tools that will help you turn your business into a data driven enterprise.

Optional Advertising: Google and Facebook advertising at 15% of ad spend.
Includes access to 2 products:
Get access